Shipping policy

SHIPPING POLICY
Last Updated: July 2026 
Thank you for supporting our brand! We curate our children's and lifestyle collections through a blend of custom print-on-demand production, third-party wholesale fulfillment, and exclusive handmade items. Please review our shipping practices below to understand how your order will be processed and delivered.

1. PROCESSING & PRODUCTION TIMELINES
Because our items are created using different fulfillment methods, processing times vary across our catalog: 
  • Print-on-Demand Items: Please allow 3–7 business days for production before shipping.
  • Wholesale & Dropshipped Items: Orders generally ship within 2–5 business days.
  • Handmade & Made-to-Order Items (Blankets/Apparel): Our handmade collections are stitched with care. Please allow up to [e.g., 7–14] business days for production before shipment. 
Note: Processing and production times are separate from transit/delivery times. 

2. SPLIT SHIPMENTS (MULTIPLE PACKAGES)
To get your items to you as fast as possible, orders containing multiple items may arrive in separate packages at different times. For example, if you order a print-on-demand bodysuit alongside a wholesale lifestyle accessory, they will ship from different facilities. You will receive a separate tracking number for each package at no additional shipping cost to you. 

3. INTERNATIONAL SHIPPING, DUTIES, AND TAXES
We proudly ship our children's products to families worldwide.
  • Import Fees: For all international orders, the buyer is solely responsible for any customs duties, import taxes, VAT, or brokerage fees levied by your country's customs authority. These charges are not included in our product prices or shipping fees and must be paid upon delivery. 
  • Customs Delays: We are not responsible for delivery delays caused by international customs clearance processes, local postal strikes, or severe weather conditions. 

4. DOMESTIC (U.S.) SHIPPING
All domestic orders ship from our network facilities or our primary location in Illinois. Standard shipping typically takes 3–7 business days once the carrier scans the package. 

5. TRACKING YOUR ORDER
Once a package in your order ships, a shipping confirmation email containing a tracking link will be sent to the email address provided at checkout. Please allow up to 48 hours for the tracking link to show active updates. 

6. LOST, STOLEN, OR WRONG ADDRESSES
  • Address Accuracy: Please double-check your shipping address at checkout. We are not responsible for orders delivered to an incorrectly entered address.
  • Lost Packages: Once a package is marked as "Delivered" by the postal carrier, we are no longer liable for theft or loss. If your package is missing but marked delivered, please contact the shipping carrier directly to open an investigation.